GOLDMINE ENTERPRISE · RENTAL INFORMATION

Know Before You Go.

Get familiar with the rental process, know what to ask, and confirm the details before your pickup day.

Explore Requirements Ask a Question

START WITH THE BASICS

Before You Reserve.

Tell us your rental dates, preferred vehicle, and anything important to your plans. Our team will confirm availability and explain the requirements that apply.

Check Availability

Driver Eligibility

Confirm the minimum rental age, accepted driver’s licenses, and any other eligibility requirements before making arrangements.

Additional Drivers

Planning to share the driving? Ask about approval requirements and any additional-driver charges.

What to Bring

Ask us to confirm the identification, insurance documents, and payment method needed at pickup.

UNDERSTAND YOUR COVERAGE

Insurance Questions? Ask Before Pickup.

Contact us to confirm what insurance documentation is required and whether any coverage options are available for your rental.

If you plan to use personal auto insurance or a credit-card benefit, check directly with that provider about rental coverage, exclusions, and limitations.

Rental Pricing

Request a current quote based on your vehicle and dates. Ask which taxes, fees, mileage allowances, and optional services are included.

Payments

Confirm accepted payment methods, when payment is due, and whether the renter must present the payment card at pickup.

Deposits

Ask whether a deposit or authorization hold applies, how much is required, and how release or refund timing works.

PLAN YOUR TIME ON THE ROAD

A Day, a Week, or Longer?

Tell us how long you need the vehicle. We’ll confirm available rental periods, minimum rental requirements, and any weekly or longer-term options.

Discuss Your Dates

ARRANGE YOUR PICKUP

Let’s Confirm Where and When.

Grand Prairie location
1106 N State Highway 360
Suite 318
Grand Prairie, TX 75050

Contact us before visiting to confirm current hours, your pickup time, and meeting instructions.

Need Delivery?

Share your preferred location. We’ll confirm whether delivery is available, scheduling options, and any charges.

Contact Us

Mileage & Travel

Confirm included mileage, extra-mile charges, and any restrictions on travel locations or vehicle use before heading out.

Fuel & Vehicle Care

Ask about the required return fuel level, refueling charges, and expectations for keeping the vehicle clean.

Smoking & Pets

Confirm smoking and pet policies, including any restrictions or cleaning charges that may apply.

WHEN PLANS CHANGE

Returns, Extensions & Cancellations.

Contact us as soon as you know your plans may change. Changes and extensions require confirmation from our team.

Call 817-779-4855
How do I return the vehicle?

Confirm your return time, location, fuel requirements, and key handoff instructions before pickup. Ask how the vehicle inspection and any deposit release will be handled.

Contact us before your scheduled return time. Extensions depend on availability and approval. Confirm the additional charges and updated return time with our team.

Call as soon as possible to discuss your return. Ask about late-return charges and how an overdue return affects your rental agreement.

Before reserving, ask about cancellation deadlines, refunds, changes, and no-show charges. Confirm the terms that apply to your reservation.

CHECK BEFORE YOU BOOK

An Inquiry Starts the Conversation.

Sending a form does not reserve a vehicle. Our team will confirm availability, pricing, rental requirements, and the steps needed to complete your reservation.